f baji Terms and Conditions
This document sets out the terms for using the f baji platform. Clear guidance is provided on every aspect — from account registration and claiming bonuses to deposits, withdrawals, and responsible behaviour. Please read it carefully before using the platform.
Table of Contents
- 1. Definitions and Applicability
- 2. Account Registration
- 3. Age and Eligibility Requirements
- 4. Account Security
- 5. Deposits and Withdrawals
- 6. Bonuses and Promotions
- 7. Betting and Gaming Rules
- 8. Prohibited Conduct
- 9. Account Suspension and Closure
- 10. Responsible Gaming
- 11. Privacy
- 12. Limitation of Liability
- 13. Changes and Dispute Resolution
- 14. Contact
1 Definitions and Applicability
These terms and conditions ("Terms") apply to the use of the f baji platform and all its services. "Platform" refers to f baji's website, mobile application, and any other digital channel. "User" or "Member" refers to any person registered on the platform.
By accessing the platform, creating an account, or using any service, the user is considered to have read, understood, and fully accepted these Terms. If you disagree with any part of these Terms, you are requested to refrain from using the platform.
2 Account Registration
All information provided when opening an account on f baji must be accurate, complete, and up to date. If false or misleading information is provided in the registration form, the right is reserved to close the account at any time and forfeit the associated balance.
2.1 One Account Policy
Each person may create only one account. Creating multiple accounts from the same person, household, or device is strictly prohibited. If this rule is violated, all associated accounts will be permanently closed and any accumulated bonuses will be cancelled.
2.2 Identity Verification (KYC)
Before processing withdrawal requests and in certain other situations, f baji may request documents such as a National ID (NID), passport, or other verification documents. The right is reserved to hold transactions if the required documents are not submitted within the specified time.
- The name provided at registration must match the name on the banking details used.
- Verified account holders will receive special benefits including birthday rewards.
- Using a false identity will result in all funds being forfeited.
3 Age and Eligibility Requirements
To create an account on the f baji platform and participate in any casino or betting activity, the user must be at least 21 years old. If there is doubt about a user's age, proof will be requested; failure to provide sufficient proof will result in the account remaining suspended.
3.1 Other Eligibility Requirements
- Users must operate the account in a personal capacity and for themselves — not on behalf of any professional or third party.
- Residents of areas where online gaming is legally prohibited are ineligible to register.
- f baji employees and their immediate family members are ineligible to claim promotional offers; however, general gaming activity for them is governed by separately defined rules.
4 Account Security
It is the user's sole responsibility to keep their login credentials — username and password — completely confidential. Sharing or transferring this information to any third party is prohibited. If you suspect unauthorised access to your account, contact the support team immediately via live chat.
The user is responsible for all activity that takes place on their account. f baji is not liable for losses resulting from third-party misuse, unless it is proven that the loss occurred due to a fault in the platform's own security systems.
4.1 Suspicious Activity
If unusual transactions or suspicious patterns are detected on an account, f baji may temporarily suspend the account for verification. In such situations, additional information may be requested from the user.
5 Deposits and Withdrawals
The accepted payment methods for depositing and withdrawing funds on the f baji platform are: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for all methods is ৳300 and the minimum withdrawal amount is ৳500. Under normal circumstances, withdrawals generally take between 10 and 45 minutes to complete.
5.1 Payment Information Consistency
The name on the mobile banking account used for withdrawals must exactly match the name registered on f baji. Transactions under a different name will not be processed and may be held for possible investigation.
5.2 Withdrawal Prerequisites
- Winnings earned from any bonus cannot be withdrawn until the wagering requirement for that bonus has been completed.
- Large withdrawals may be held if identity verification has not been completed.
- Withdrawals may be temporarily suspended while an investigation into suspicious activity is ongoing.
6 Bonuses and Promotions
All bonuses and promotional offers on f baji are provided subject to specific conditions. By accepting a bonus, the user is considered to have agreed to the terms of the relevant promotion.
6.1 Welcome Bonus
New members can receive a 200% bonus on their first deposit, up to ৳15,000. The bonus amount must be wagered 20 times before withdrawal. For example: a ৳1,000 deposit gives a ৳2,000 bonus, making the total balance ৳3,000; the wagering requirement will be ৳2,000 × 20 = ৳40,000.
6.2 General Bonus Rules
- Bonuses cannot be withdrawn directly — the specified wagering requirement must be completed first.
- Each promotion may have a maximum bet amount; exceeding it may result in the bonus being cancelled.
- Multiple bonuses cannot be combined at the same time unless the promotion's terms explicitly state otherwise.
- Wagering must be confirmed before withdrawing winnings earned from a bonus.
- If bonus abuse is found, the bonus and associated winnings will be cancelled.
7 Betting and Gaming Rules
All betting and gaming activity on the f baji platform is conducted according to specific rules. If any technical error or dispute arises regarding the outcome of a game or match, the decision of f baji's management shall be final.
7.1 Sports Betting
- If a match is cancelled or incomplete, the bet amount may be refunded, though the specific rules for each event apply.
- In the case of multi-bets, if any one selection is cancelled, the entire bet is reassessed.
- If a bet is not processed due to a technical disruption during live betting, it will be considered void.
7.2 Casino Games
All casino games — slots, live casino, baccarat, roulette, and others — are operated via RNG (Random Number Generator) or live dealer technology. The game provider's own rules govern the outcome of each game.
7.3 Technical Errors
For incomplete game rounds or bets caused by server issues, power cuts, or internet problems, f baji will settle the matter using a defined procedure. f baji is not directly liable for losses in such situations.
8 Prohibited Conduct
Any of the following activities are strictly prohibited on the f baji platform. Violating these prohibitions will result in permanent account closure and the associated funds may be forfeited.
- Creating or operating multiple accounts.
- Placing artificial bets (arbitrage or bonus matching) for the purpose of meeting bonus requirements.
- Money laundering or transferring funds from illegal sources through the platform.
- Attempting to hack or manipulate the platform's software or gaming systems.
- Operating an account using another user's identity.
- Using automated bots or scripts for betting or gaming.
- Match fixing or attempting to illegally influence the outcome of any event.
- Misconduct or threatening behaviour towards platform staff.
9 Account Suspension and Closure
f baji reserves the right to temporarily suspend or permanently close any account at any time without prior notice. This may generally occur due to a breach of terms, suspicious activity, or an ongoing investigation.
9.1 Voluntary Account Closure
A user may request account closure via live chat or email. All ongoing bets must be settled before the request is processed, and any remaining valid balance will be returned.
9.2 Account Inactivity
f baji may take action on accounts that have been inactive for an extended period, in accordance with its own policy. For more details on this, please contact the support team directly.
10 Responsible Gaming
f baji believes that gaming is a form of entertainment — not a source of income. For this reason, we give the highest priority to responsible gaming practices. All members are advised to play within the limits of their own budget.
The platform offers deposit limit settings, self-exclusion, and temporary break options. If you feel your gaming habits are getting out of control, contact the 24/7 support team immediately. For more details about these options, visit our responsible gaming page.
- It is every member's ethical responsibility to prevent anyone under 21 from accessing the platform.
- If you are under financial stress, avoid playing entirely — and never play with borrowed money.
- If any signs of problem gambling appear, seek professional help.
11 Privacy
The complete policy on how f baji collects, stores, and processes members' personal information is described in detail in our separate Privacy Policy. By becoming a member, the user also agrees to that policy.
Personal information provided at registration is used solely for delivering the platform's services, identity verification, and fulfilling applicable legal obligations. Information is not sold or shared with third parties — it may only be disclosed to authorities where legally required.
11.1 Use of Cookies
f baji uses cookies to improve the user experience on the website. Disabling cookies in your browser settings may cause some services to not function correctly.
12 Limitation of Liability
The f baji platform is provided on an "as-is" basis. f baji accepts no liability for compensation in the following situations:
- Losses caused by internet connection failures or issues with the user's device.
- Bugs or irregular behavior in third-party game provider software.
- Service disruption due to unplanned technical maintenance or system upgrades.
- Financial losses resulting from a user's own gaming decisions.
- Force majeure events such as natural disasters, government orders, or cyberattacks.
13 Changes & Dispute Resolution
f baji reserves the right to change or update these terms and conditions at any time. Notice will be posted on the platform for significant changes. Continued use of the platform after any changes will be considered acceptance of the new terms.
13.1 How to Submit a Complaint
If you have a complaint or objection about anything, please first contact the support team via live chat or email. The support team generally tries to resolve complaints promptly.
13.2 Final Resolution of Disputes
If a matter cannot be resolved through the support team, the decision of f baji management will be considered final. Users are required to complete the platform's internal dispute resolution process before taking any direct legal action.
For general questions about f baji, answers to many questions can be found on our FAQ page.
14 Contact
If you have any questions or need clarification about these terms and conditions, please contact the f baji support team:
- 24/7 Live Chat — support available in Bengali and English.
- Email: [email protected]
The support team is able to assist in both Bengali and English. Contact us for any complaints, investigation requests, or questions about the terms and conditions.
Play safely and responsibly at f baji
Once you have finished reading the terms and conditions, go to the f baji Login page to access your account. Our support team is always ready for any questions.